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Modern Performance ... Uh-Oh


 
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nerox
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2001 Chrysler Neon R/T

Post: #1   PostPosted: Thu Jan 26, 2012 6:55 pm    Post subject: Modern Performance ... Uh-Oh Reply with quote

Got my MPX 60mm TB the other day and....

... they've sent me the wrong one!

i told them when i placed the order that i live in England and im only gonna be in the US for a week and that that it has got to be delivered to my hotel before i go home otherwise im not gonna be there to get it.

thankfully i did get it in time ... but ...
they've sent me a TB for a 95-99 neon!

now they're closed so its gonna be friday before i get to call them and i fly out of LAX saturday afternoon ...

...Great !






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Last edited by nerox on Fri Jan 27, 2012 7:37 am; edited 3 times in total
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LowNSlow
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Post: #2   PostPosted: Thu Jan 26, 2012 7:34 pm    Post subject: Reply with quote

I'm sure Cory will take care of any issues.

If they can't get you one by Saturday, I'd imagine they'd eat the shipping.
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nerox
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2001 Chrysler Neon R/T

Post: #3   PostPosted: Thu Jan 26, 2012 7:37 pm    Post subject: Reply with quote

well its good to know that hopefully someone will sort it out,

i can probably send them this one back saturday morning (but of course its gonna cost me)

and if they can send me another one to the UK then thats great too but im gonna have to pay 20% of the total (item price + cost paid in shipping) in tax when it arrives + $15 import 'processing fees' which means its probably gonna cost me another $80-$100 !!!
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racer12306
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Post: #4   PostPosted: Thu Jan 26, 2012 7:47 pm    Post subject: Reply with quote

This belongs in the feedback section. Not offtopic.
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Moved: Thu Jan 26, 2012 7:47 pm by racer12306
From Off-Topic to Vendor Feedback
r/tguy02
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Post: #5   PostPosted: Fri Jan 27, 2012 4:32 am    Post subject: Reply with quote

must have had a newb just start working there that has no idea the difference between the two TB's, its blatently obvious. As was already said, i'm sure they'll make good on it.
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RobsProjectSOHC
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Post: #6   PostPosted: Fri Jan 27, 2012 6:50 am    Post subject: Reply with quote

I understand your frustration....but there's 2 ways you gotta look at this.
1. Can't cry over spilt milk
2. Its modernperformance. They are not gunna ruin there reputation over a throttle body. They have been good company with great customer service, I'm sure they fix.

But don't get me wrong, sucks for now. Also nice buy, though
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nerox
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Post: #7   PostPosted: Fri Jan 27, 2012 7:35 am    Post subject: Reply with quote

RobsProjectSOHC wrote:
I understand your frustration....but there's 2 ways you gotta look at this.
1. Can't cry over spilt milk
2. Its modernperformance. They are not gunna ruin there reputation over a throttle body. They have been good company with great customer service, I'm sure they fix.

But don't get me wrong, sucks for now. Also nice buy, though


oh yeah i totally understand that people make mistakes and these things happen frequently and if i was over here for another week or so and had time to swap it, i wouldnt be bothered at all!

even the delay im gonna have now in getting it dosen't bother me, its just the thought of having to pay so much extra in import taxes that i could have avoided by taking it home on the plane
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Caraudioholic24
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Post: #8   PostPosted: Fri Jan 27, 2012 12:36 pm    Post subject: Reply with quote

would it be cheaper if one of us here in the states get the throttle body and then send it to you as a used part???

wasnt sure how it worked from lets say a friend or family member as a gift!
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nerox
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Post: #9   PostPosted: Fri Jan 27, 2012 10:20 pm    Post subject: Reply with quote

Caraudioholic24 wrote:
would it be cheaper if one of us here in the states get the throttle body and then send it to you as a used part???

wasnt sure how it worked from lets say a friend or family member as a gift!


nice idea, unfortunately the UK customs already thought of this and still tax you on gifts over a value of $30.

the only way to get around it would be to blatantly lie and put the value as low as possible but i guess ill still have to pay no matter what.

they didnt reply to my email today to im gonna have to call them first thing tomorrow
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titansxt
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Post: #10   PostPosted: Fri Jan 27, 2012 11:20 pm    Post subject: Reply with quote

nerox wrote:
Caraudioholic24 wrote:
would it be cheaper if one of us here in the states get the throttle body and then send it to you as a used part???

wasnt sure how it worked from lets say a friend or family member as a gift!


nice idea, unfortunately the UK customs already thought of this and still tax you on gifts over a value of $30.

the only way to get around it would be to blatantly lie and put the value as low as possible but i guess ill still have to pay no matter what.

they didnt reply to my email today to im gonna have to call them first thing tomorrow


Their email is down.


RobsProjectSOHC

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GunmetalNeon
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Post: #11   PostPosted: Sat Jan 28, 2012 6:05 am    Post subject: Reply with quote

Just send it back make thema refund your moneyand buy my low mileage used polished 2nd gen throttletho body for 175 shipped lol
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nerox
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2001 Chrysler Neon R/T

Post: #12   PostPosted: Sat Jan 28, 2012 8:24 am    Post subject: Reply with quote

GunmetalNeon wrote:
Just send it back make thema refund your moneyand buy my low mileage used polished 2nd gen throttletho body for 175 shipped lol


Im Interested ... that $175 include shipping to UK ?
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RobsProjectSOHC
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Post: #13   PostPosted: Sat Jan 28, 2012 6:47 pm    Post subject: Reply with quote

RobsProjectSOHC
[/quote]

sorry mom.
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nerox
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Post: #14   PostPosted: Fri Feb 10, 2012 1:42 pm    Post subject: Reply with quote

Finally got the replacement one today.

Cost me another $60 in tax bandhead

installed it this evening in 20degree English winter.

Took about an hour and a half due to my obsession with removing things slowly, making drawings and cleaning everything Smile
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