Little Rant Bout Parts Dept. At Dealership

2003silverneonsxt · Post by **2003silverneonsxt** » Tue Jul 18, 2006 4:26 pm

[Rant on]

i would just like to say how STUPID they are. I walked into

the parts dept. at the dealership with the part number for the

Studded bolts to put on the fuel injector cover. i told the guy

behind the counter the part number and asked him to order me a

set (2) bolts for the cover. He asked me what kind of neon i had

and if it was a 2.0 SOHC or DOHC, this was the first red flag in my

head cause i told him it was a 2003 SXT which means it could ONLY

come in a SOHC.. but ne wayz so i told him it was a 2003 sxt SOHC

and he went over to the computer with my part number.. he types

on the computer for a couple mins, and then comes back over to

and says "well that part doesnt come up for your car, are you sure

this is what you need" i told him again that i had gotten a fuel

injector cover and that it didnt have the bolts with it... i then

described to him what the bolt looked like and told him how it

snapped into the injector cover.. he looks at me with a puzzled

look and says "well lets go look at ur car so i can see what u mean"

so i take him out to my car and show him where the cover would go

and where the 2 bolts would go... he says ok and walks back inside

with me. he goes back to the computer keeps looking, then comes

back to me and says " are you sure that is not a srt4" i just sat

there thinking to myself...you just looked at the car moron, you saw

what motor was in it.. so he finally gets the bright idea and calls

someone on the phone and asks them to describe the bolts to him

and what they are used for... then he tells me they dont have any

at the dealership and they wont get them for 3 days.. so he takes

my name and number and told me they will call me when they come

in...

how stupid can the guy be..how can u look at the engine and still

ask me if it was a srt4.. well thats my rant..i think dealership ppl

are just plain stupid!

[rant off]

moparknighthawk · Post by **moparknighthawk** » Tue Jul 18, 2006 4:51 pm

You should have told him you had a 2000. All the 2000's and most of the 2001's had the cover. I know mine does. But, yeah, some dealership people can be clueless.

kc2005ptgt · Post by **kc2005ptgt** » Tue Jul 18, 2006 4:59 pm

Awesome.

SlvrACR · Post by **SlvrACR** » Tue Jul 18, 2006 5:03 pm

I would have been like.." I gave you the number so look it up and just order it" I hate dealing with people that dont just order what you want. I had a guy ask me where I got the part number and how I got it. It dont matter just order it LOL

MyNeonSaysHi · Post by **MyNeonSaysHi** » Wed Jul 19, 2006 12:43 am

What a complete idiot!!! Holy shit, that guy should be fired right now, for being that stupid.

LaidNeon · Post by **LaidNeon** » Wed Jul 19, 2006 12:47 am

sounds like clear lake dodge in my area. i just don't understand how sto0pid those guys can be

Marthby · Post by **Marthby** » Wed Jul 19, 2006 1:49 am

wow, he should be sent to a honda dealership thats where he belongs.

napa people are much smrter (purposely misspelled) than that!

i had sum guy at napa ask me if my neon was rwd and how many cylinders it has -_-;

Post by **Diablo0** » Wed Jul 19, 2006 12:20 pm

It always makes me laugh to hear these stores. People always say they'll walk in with the part number and say I want that part and then the parts guys will want a VIN and whatnot before they order it making you walk to your car or dig through your wallet to get the VIN or last 8 digits so they can check to make sure 'you' didnt' screw up in finding the correct number. Which I guess I wouldn't blame them since think about it, how many people do you think each dealer has where people come in, order the wrong part and then want to return it when it usually states on a big sign that "Special Orders are not returned" but the person still tries to argue with them about getting their money back.

But yeah when the dude walks out, looks at the car and then says it's an SRT-4... hmmm.... not too bright. Or possibly he was going to order the SRT fuel rail bolts since they have the studs ontop for their injector cover... who knows. Some parts guys aren't too bright or they're a-holes and 1 or two are cool. There's one at my dealer and he always acts like a dick when I go in to place a simple order thinkin he's all big and bad... blah blah blah... while one of the other guys there is awesome.

scneonchic · Post by **scneonchic** » Wed Jul 19, 2006 2:34 pm

The dealer I normally go to for my neon stuff, they know me pretty well there since Ive been going there for almost 4 years. They never question a part number that I give them, they are always really helpful if I dont have a part number and Im not sure what something is called specifically (like that little fuel line I had to replace a few months ago).

The only thing I ever had a problem w/ w/ them was a couple years ago when I wanted to order the injector cover for my neon. I showed the guy where it goes, I described it, told him what it was called. Everything but the Vin and a part number, because I had neither. No one believed that it had one. None of the neons on the lot had one, just my luck. so a friend ended up finding one in a junkyard for me and got it for me instead. Even my boyfriend at the time swore up and down that I was wrong. And that pissed me off. BADLY.

kc2005ptgt · Post by **kc2005ptgt** » Wed Jul 19, 2006 5:07 pm

Dude, my computer pauses when trying to scroll past your avatar.

eastwoodsn352 · Post by **eastwoodsn352** » Wed Jul 19, 2006 6:21 pm

we todd did

caustic neon · Post by **caustic neon** » Wed Jul 19, 2006 8:29 pm

man its SOFA KING WE TODD DID