Modern Performance ... Uh-Oh
Modern Performance ... Uh-Oh
Got my MPX 60mm TB the other day and....
... they've sent me the wrong one!
i told them when i placed the order that i live in England and im only gonna be in the US for a week and that that it has got to be delivered to my hotel before i go home otherwise im not gonna be there to get it.
thankfully i did get it in time ... but ...
they've sent me a TB for a 95-99 neon!
now they're closed so its gonna be friday before i get to call them and i fly out of LAX saturday afternoon ...
...Great !
... they've sent me the wrong one!
i told them when i placed the order that i live in England and im only gonna be in the US for a week and that that it has got to be delivered to my hotel before i go home otherwise im not gonna be there to get it.
thankfully i did get it in time ... but ...
they've sent me a TB for a 95-99 neon!
now they're closed so its gonna be friday before i get to call them and i fly out of LAX saturday afternoon ...
...Great !
Last edited by nerox on Fri Jan 27, 2012 10:37 am, edited 3 times in total.
Official "I'm gonna drive my Neon until it dies" Club Member UK#1
well its good to know that hopefully someone will sort it out,
i can probably send them this one back saturday morning (but of course its gonna cost me)
and if they can send me another one to the UK then thats great too but im gonna have to pay 20% of the total (item price + cost paid in shipping) in tax when it arrives + $15 import 'processing fees' which means its probably gonna cost me another $80-$100 !!!
i can probably send them this one back saturday morning (but of course its gonna cost me)
and if they can send me another one to the UK then thats great too but im gonna have to pay 20% of the total (item price + cost paid in shipping) in tax when it arrives + $15 import 'processing fees' which means its probably gonna cost me another $80-$100 !!!
Official "I'm gonna drive my Neon until it dies" Club Member UK#1
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This belongs in the feedback section. Not offtopic.
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must have had a newb just start working there that has no idea the difference between the two TB's, its blatently obvious. As was already said, i'm sure they'll make good on it.
Justin
[02 R/T sold][00 Highline sold][04 r/t scrapped][95 NYG Sport coupe][01 r/t DD]
http://www.cardomain.com/ride/2931823
[02 R/T sold][00 Highline sold][04 r/t scrapped][95 NYG Sport coupe][01 r/t DD]
http://www.cardomain.com/ride/2931823
- RobsProjectSOHC
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I understand your frustration....but there's 2 ways you gotta look at this.
1. Can't cry over spilt milk
2. Its modernperformance. They are not gunna ruin there reputation over a throttle body. They have been good company with great customer service, I'm sure they fix.
But don't get me wrong, sucks for now. Also nice buy, though
1. Can't cry over spilt milk
2. Its modernperformance. They are not gunna ruin there reputation over a throttle body. They have been good company with great customer service, I'm sure they fix.
But don't get me wrong, sucks for now. Also nice buy, though
Project 003. Just building a Daily Driver with some upgrades.
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Official "I'm gonna drive my Neon until it dies Club" Member #119
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Official "I'm gonna drive my Neon until it dies Club" Member #119
oh yeah i totally understand that people make mistakes and these things happen frequently and if i was over here for another week or so and had time to swap it, i wouldnt be bothered at all!RobsProjectSOHC wrote:I understand your frustration....but there's 2 ways you gotta look at this.
1. Can't cry over spilt milk
2. Its modernperformance. They are not gunna ruin there reputation over a throttle body. They have been good company with great customer service, I'm sure they fix.
But don't get me wrong, sucks for now. Also nice buy, though
even the delay im gonna have now in getting it dosen't bother me, its just the thought of having to pay so much extra in import taxes that i could have avoided by taking it home on the plane
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nice idea, unfortunately the UK customs already thought of this and still tax you on gifts over a value of $30.Caraudioholic24 wrote:would it be cheaper if one of us here in the states get the throttle body and then send it to you as a used part???
wasnt sure how it worked from lets say a friend or family member as a gift!
the only way to get around it would be to blatantly lie and put the value as low as possible but i guess ill still have to pay no matter what.
they didnt reply to my email today to im gonna have to call them first thing tomorrow
Official "I'm gonna drive my Neon until it dies" Club Member UK#1
Their email is down.nerox wrote:nice idea, unfortunately the UK customs already thought of this and still tax you on gifts over a value of $30.Caraudioholic24 wrote:would it be cheaper if one of us here in the states get the throttle body and then send it to you as a used part???
wasnt sure how it worked from lets say a friend or family member as a gift!
the only way to get around it would be to blatantly lie and put the value as low as possible but i guess ill still have to pay no matter what.
they didnt reply to my email today to im gonna have to call them first thing tomorrow
RobsProjectSOHC
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RobsProjectSOHC
[/quote]
sorry mom.
[/quote]
sorry mom.
Project 003. Just building a Daily Driver with some upgrades.
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Official "I'm gonna drive my Neon until it dies Club" Member #119
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Official "I'm gonna drive my Neon until it dies Club" Member #119
Finally got the replacement one today.
Cost me another $60 in tax
installed it this evening in 20degree English winter.
Took about an hour and a half due to my obsession with removing things slowly, making drawings and cleaning everything
Cost me another $60 in tax
installed it this evening in 20degree English winter.
Took about an hour and a half due to my obsession with removing things slowly, making drawings and cleaning everything
Official "I'm gonna drive my Neon until it dies" Club Member UK#1