Outage - 07/23/2012

If we make changes, if the boards will be down, or if we just want to let everyone know about something, we'll be posting it here.
Post Reply
User avatar
Diablo0
2GN.org Owner/Admin
Posts: 12559
Joined: Thu Apr 15, 2004 11:20 pm
Location: Greenville, SC
Contact:

Outage - 07/23/2012

Post by Diablo0 » Mon Jul 23, 2012 10:46 pm

For those that experienced the outage today everything should be resolved.

Here's the response I received from the host on what was the cause.
Hi, Firstly, sincere apologies for the downtime and the inconveniences caused. Our team identified the issue to a switch failure and unfortunately HA too failed, which does not happen normally. Our engineering team configured new switches and our staff had to fly to Chicago DC (Data Center) with the new switches. We tried to repair the existing switches, which was in vain and replaced them with new switches. Our engineering team implemented new process and procedures to make sure this does not happen in future. We thank you for your patience and understanding, while we were fixing the issue and once again our apologies for the inconveniences caused.


Hopefully this is the last outage we have for a while...
-Jason
Black '02 Neon R/T | White '02 Neon R/T - SRT-4 Engine Swap
Image
^^^ no, that isn't what I look like haha
Try not to become a man of success but rather to become a man of value. - Albert Einstein

User avatar
LowNSlow
Moderator
Posts: 5016
Joined: Wed May 12, 2004 12:45 am
Location: Houston TX
Contact:

Post by LowNSlow » Mon Jul 23, 2012 11:00 pm

-John


Image

Post Reply

Return to “News”